Find and exploit gaps in competitor AI visibility. Identify prompts where competitors are winning, analyze their cited content, and create a counter-content strategy to reclaim recommendations.
Make sure you have the following in place before beginning this playbook.
Start by exporting a comprehensive dataset of your Visibility Score metrics to identify where competitors are outperforming you.
Navigate to Prompt Analytics and select the Visibility Score tab. Set your date range to at least the past 30 days to ensure you have statistically significant data. Shorter timeframes can show false patterns due to AI response variability.
Click the Export button in the top right corner and select 'Full competitive analysis' as your export type. This will include all prompts, competitor mentions, citation sources, and sentiment scores. The export generates a CSV that you can open in any spreadsheet application.
Once exported, sort the data by 'Competitor Share' in descending order. This surfaces the prompts where competitors are getting the most recommendations relative to your brand. Pay special attention to prompts where your share is below 20% - these represent the biggest opportunities.
Analyze the exported data to find patterns in prompts where competitors consistently outperform your brand.
Create a pivot table or filter your export to show only prompts where a competitor has a visibility score above 50%. These are the prompts where AI platforms have a clear preference for recommending your competitors over you. Group these prompts by topic or intent category.
Look for patterns in the winning prompts. Are competitors winning on specific use cases? Certain industries? Particular technical capabilities? Understanding the 'why' behind their wins is more valuable than just knowing they win. Use Lightsage's prompt categorization to speed up this analysis.
Create a shortlist of 10-15 high-priority prompts where competitors win and the topic is strategically important to your business. Not every competitive gap is worth closing - focus on prompts that align with your core value proposition and target customer needs.
Understand exactly what content AI platforms are citing when they recommend your competitors.
For each high-priority prompt from step 2, click through to the prompt detail view in Lightsage. Scroll to the 'Competitor Citations' section to see which specific pages AI platforms cite when recommending your competitors. These citations reveal what content AI considers authoritative.
Visit each cited page and analyze its structure. Pay attention to: the page title and H1, how the content is organized with headers, whether it includes comparison tables or feature matrices, the presence of code examples or tutorials, and how directly it answers the prompt's implicit question.
Document common patterns across winning competitor pages. You'll often find that cited pages share characteristics: they're comprehensive (2000+ words), they use clear hierarchical structure, they include specific examples, and they directly address user intent. This becomes your content template.
Identify opportunities where you can create or improve content to compete for AI recommendations.
Compare your existing content to competitor citations. Open your Pages report in Lightsage and filter to pages that should rank for your target prompts. If you have no pages being cited, that's a creation opportunity. If you have pages but they're not cited, that's an optimization opportunity.
For each gap, categorize it into one of three buckets: Missing Content (you have nothing addressing the topic), Weak Content (you have content but it's not comprehensive enough), or Structural Issues (you have good content but AI can't parse it effectively). Each bucket requires a different response.
Prioritize gaps based on business impact. Use the formula: Priority Score = (Competitor Share x Prompt Volume x Strategic Alignment). A prompt where competitors have 80% share, that runs 100 times monthly, and aligns with your core product, should be prioritized over a niche prompt with low volume.
Build an actionable content plan to systematically close competitive gaps and win back AI recommendations.
For each prioritized gap, create a content brief using the competitor citation analysis from step 3. Your brief should specify: target prompt(s), competitor pages to beat, required sections and topics to cover, word count target, key differentiators to highlight, and internal linking requirements.
Assign ownership and deadlines. Gap analysis is only valuable if it leads to action. Create a shared tracker with content owners, due dates, and publication milestones. Aim to close your top 5 gaps within 30 days - AI models update their knowledge over time, and consistent improvement compounds.
Build a measurement loop back into Lightsage. After publishing new or updated content, create a saved view for the target prompts and set up weekly monitoring. You should see citation changes within 2-4 weeks for most AI platforms. If you don't see improvement after 6 weeks, the content may need further optimization.
Use these templates to structure your gap analysis and content planning.
Track competitive gaps systematically
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Brief your team on counter-content creation
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Use this formula to rank which gaps to close first
Priority Score = Competitor Share (%) x Monthly Prompt Volume x Strategic Alignment (1-3)Strategic alignment: 3 = core product, 2 = adjacent use case, 1 = tangential. Prompts with scores above 500 should be your immediate focus.
Common patterns from teams who have successfully closed competitive gaps.
Don't try to win every prompt. Focus on prompts directly related to your primary product value - these have the highest conversion potential.
Your counter-content should be at least as comprehensive as competitor content, then add unique value through better examples, fresher data, or exclusive insights.
When you publish new content targeting competitive prompts, update your llms.txt to reference these pages. This helps AI agents discover your new content faster.
Don't create shallow pages just to have something. AI platforms are sophisticated at detecting comprehensive content - thin pages won't get cited.
AI platforms often use web crawlers similar to search engines. Ensure your new content is indexable, has proper meta tags, and loads quickly.
After completing this playbook, you should have:
Prioritized competitive gaps identified
Content briefs ready for your team
Timeline to start seeing citation improvements
Typical visibility score improvement per prompt
Continue improving your AI visibility with these playbooks.
Start tracking Visibility Score and identify where competitors are winning recommendations from AI platforms.